VDI (Virtual Desktop Infrastructure) Support

Virtual Desktop Infrastructure by Horizon is the application we use when working remotely or away from the office.

VDI Support

MFA (Multi Factor Authentication) Support

Multi Factor Authentication is used to access our network. FYI: MFA is required to use VDI.

MFA Support

Password Assistance self-help

Use Microsoft Self-Service Password Reset to:

• Reset a forgotten password
• Change your current password
• Regain access to your account after a password-related lockout

You will be asked to verify your identity using your registered security methods.

Manage My Password

Remote Support Request

Use this to initiate a remote support session with a North Bay Regional Health Centre technician or analyst.

Windows

Mac/Apple

We're working to develop more support resources

We're continually developping more resources to support you. Check back later for more information.